Beginning in 2013 as a start-up with an idea, Chainels has since grown into a company offering an all-in-one solution to a diverse portfolio of national and international real estate clients.
Its namesake product, Chainels, is a tenant experience app, available for iOS, Android and on the web.
It’s a platform that connects landlords and tenants, turning any multi-occupier building or district into a thriving community.
As Chainels expands its footprint in Europe, we are looking for a multilingual Customer Success Manager to complete our Customer Success team. You will strengthen and grow our client base while nurturing relationships with existing ones.
You will be part of the Customer Success team, and responsible for our current and future customers, depending on your language skills. In this role, you’ll cover a broad spectrum of tasks, and will have the opportunity to acquire and develop a diverse skill set.
You’ll be the single point of contact for onboarding of new clients – and responsible for managing the process. You’ll also be responsible for growing adoption of the product amongst existing clients to ensure successful renewals. Furthermore, the role may include translating of documents such as outreach, communications and contracts as well as answering support tickets.
As Chainels’ Customer Success Manager you will:
What’s in it for you?
Chainels’ Team and Culture
You want to find out more about your future colleagues and the company culture? Please visit: https://getchainels.com/en/meet-our-team?hsLang=en
Get In Touch! If you’re interested in joining our team, please apply!